PRIVACY POLICY
Last updated: July 2026
At Salty Sol Collective, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Information We Collect
We handle your personal information lawfully and appropriately.
- Personal information (name, email address, shipping address, billing address)
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Website usage data (IP address, browser type, pages visited)
We use your information only for the following purposes:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send you marketing communications (with your consent)
- Improve our website and customer experience
- Comply with legal obligations
Information Sharing
We may share your information with the following parties:
- Delivery providers who ship your orders
- Payment processors who complete your transactions
- Service providers who support our business operations
- Government or law enforcement authorities where disclosure is legally required
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Handling of Personal Information
We consider the appropriate protection and management of your personal information an important responsibility.
- Compliance with Japanese law: We comply with Japan's Act on the Protection of Personal Information (APPI) and handle your personal information appropriately.
- Compliance with Australian law: We manage personal information appropriately in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent for data processing
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Cookies
Our website uses cookies to improve your browsing experience. You can manage your cookie settings through your browser.
Overseas Transfer of Personal Information
Salty Sol Collective operates across both Australia and Japan. As a result, your personal information may be transferred to and stored or processed in Australia, where our business is based, even if it was originally provided to us in Japan. This applies to activities such as order processing, shipping arrangements, and website operations.
Destination country: Australia
Australia has a comprehensive personal information protection law, the Privacy Act 1988, which regulates the collection, use, storage, and disclosure of personal information. However, Australia has not been recognised by Japan's Personal Information Protection Commission as having an equivalent level of protection. For this reason, we take the following measures to protect your personal information appropriately:
- Maintaining internal policies and security safeguards for handling personal information
- Ensuring contractual protections with any third parties who handle personal information on our behalf
- Obtaining appropriate consent where required
By using our services, you consent to the overseas transfer of your personal information as described above. If you have any questions or concerns, please contact us at hello@saltysolcollective.com.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
This Privacy Policy may be updated from time to time. If there are significant changes, we will post the new policy on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Salty Sol Collective (Founded 2026)